Support

We are here to help. Our goal is to build long lasting relationships with the organizations we serve. From trouble ticket field support, to full turn-key managed services; we offer a full line of support services to choose from.

Remote Support

Phone/email/video conferencing

Our on-call remote support team is here to guide you step by step back in to action.

Field Support

Preventative maintenance/trouble ticket response


Our field support team comes equipped with the knowledge, training, and tools to get your systems back up and running and finely tuned.

Operational Support

AV operators/production staff/bridge operators
managed services  

Whether it’s a one-time special event or an ongoing operational need, we have technical staff available to help.

Training

To realize the full potential or your investment, users must be able to operate the systems. We offer training documentation packages, as well as on-site training sessions to suit your needs.

Maintenance Packages

We offer a variety of service packages including; scheduled preventative maintenance (inspect and repair), graded trouble ticket response time, emergency support calls, etc. Take the uncertainty our of service issues and set up a maintenance agreement you can rely on.

Managed Services

Turn-key solutions for all your AV/IT needs

Need to build an AV department from scratch?
Have a project or program which needs special attention?

We offer full service managed technical staffing to help you.
Design/Build/Maintain/Operate